Terms of Use
Acceptance of terms
By accessing or using GenPlay, you agree to be bound by these Terms of Use. If you do not agree to all terms below, you may not access or use our Services.
These Terms constitute a legally binding agreement between you and GenPlay (“GenPlay”, “we”, “us”).
Your continued use of the Services confirms your acceptance of these Terms.
Services overview
GenPlay provides cloud-based services that allow users to:
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Play mobile games via cloud phone
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Access apps and global app stores
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Enjoy a seamless gaming experience without device limitations
Account registration
To use our Services, you may be required to:
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Download and install GenPlay software
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Create an account
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Choose a unique username (“GenPlay User ID”) and password
You agree to:
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Provide accurate, complete, and up-to-date information
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Maintain the security of your account credentials
User ID restrictions
You may not:
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Use a name you do not have the legal right to use
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Impersonate another individual
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Transfer or sell your account without written consent
Eligibility
You confirm that:
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You are of legal age to enter into a binding agreement
OR -
You have obtained parental or guardian consent to use the Services
Usage limitations
You agree to use GenPlay:
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For personal, non-commercial use only
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Not on behalf of any third party
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In compliance with all applicable laws
If your use violates applicable laws, GenPlay bears no responsibility.
Account security
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Do not share your account or password
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You are fully responsible for all activities under your account
User data & content
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We do not resell or distribute third-party content
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Upon request, all user data will be permanently deleted
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No account credentials are shared with third parties
Refund policy
GenPlay does not provide refunds for completed orders.
Refunds are subject to platform policies:
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Google Play: Refund requests must be submitted to Google
Refund eligibility depends on the platform’s decision.
Changes to terms
GenPlay reserves the right to update these Terms at any time. Updates will be notified via our website or application.
About GenPlay
Our mission
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Deliver the best cloud gaming experience worldwide
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Enable gaming anytime, anywhere
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Constantly innovate to improve user experience
Contact information
Company: GENFARMER TECHNOLOGIES LLC
Address: 1001 S MAIN ST STE 700, KALISPELL, MT 59901
Email: [email protected]
Privacy Policy
Introduction
At GenPlay, we value your privacy and are committed to protecting your personal information.
This privacy policy applies to all GenPlay services, apps, and websites.
Personal information we collect
We may collect:
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Name
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ID number
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Phone number
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Email address
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Payment card information (if applicable)
When we collect information
We collect information when you:
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Register an account
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Make a purchase
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Contact customer support
Purpose: to improve service quality and user experience.
Use of information
We collect and process personal data only when legally permitted, including:
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With your consent
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For legitimate business interests
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To maintain service quality and security
Your rights
You have the right to:
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Withdraw consent at any time
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Object to data processing based on legitimate interests
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Request deletion of your data
Children’s privacy
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We do not knowingly collect data from children under 13
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Any such data will be deleted immediately
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Parental consent is required for any request on behalf of a minor
Data security
We apply industry-standard protections including:
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SSL encryption
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Restricted access to sensitive data
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Secure transaction processing (no payment data stored)
We do not sell or trade personal information without consent.
Contact for privacy concerns
For any privacy-related questions, please Contact us!